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The DFN Weekly
Consoles
Cool Tool or Fool's Tool?
Wingnut
Consoles, are they cool tools, or just a fool's tool? It's a mouthful to say but is easy to answer. The short answer is simply, "Yes".
Now let me say this upfront, I think that consoles are one of the most effective sales tools that our industry has available for use. I think I can speak for most webmasters in saying that a fair amount of our sales come from the use of consoles.
Let's take a look at the mainstream web for a moment. I'm sure all of us have seen the console for the "x-10 spy camera", which will appear on most major websites these days. What can we determine from the use of and increased use of that console? Several things come to mind. First, I'll bet they are selling a boatload of x-10 cameras. Second, the mainstream is helping to train the consumer that a pop up console is not a bad thing. Last, but not least, is that *closing* the console won't crash their browser.
Given all that, I would say that the mainstream web has realized and is using the console as a "cool tool". I'll also say that they are missing the point completely by offering only a single product that is quickly becoming over saturated. There are many other services and products they could be offering via the "cool tool". Which, with more acceptance of the console by the consumer, translates into more sales for our industry. With that said, I guess the real rating for the mainstream is "cool tool wannabe".
So where does our industry fall into the rating scale? Well I can almost hear the chuckles coming from the folks reading this. I can see the heads shaking and the curse words starting to flow, especially if you run a link site or tgp and review sites or pages. Our industry most certainly gets the "fool's tool" award. This past summer was a tough sales period to say the least and many webmasters desperate for additional sales kicked the console campaign into ultra high gear. Did this additional barrage of consoles bring me any additional sales? No. If you get credit for consoles sales at all, most won't carry through to that tenth console. All I think it did was hurt sales further into the fall season.
Think about this, hard and long. Is a consumer ever going to buy a membership from a site that they can't get out of? I can hear the nay sayer's now "Our sales are impulse buys!", and I agree for the most part that we sell most memberships via impulse sales.



